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The dynamic development of the service sector, including electronic services, necessitates the design of healthcare systems in alignment with the principles of digitalization. Computerization in medicine primarily aims to reduce bureaucracy and costs by minimizing paper documentation and automating processes. The measurable benefits of digitalizing medical services include assisting doctors, managing patient health, and improving overall population health. Electronic documentation, being more secure and legible than paper records, is also far more convenient for patients, enhancing the doctor-patient interaction.

Digitalization in healthcare is primarily intended to improve the efficiency of medical staff and streamline communication between service providers and beneficiaries. A significant challenge in the digital management of medical records is ensuring patient data security. According to experts, IT solutions offer much greater security than traditional paper records and archives. Patient data is protected with appropriate security measures and regularly backed up.

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